FAQs

FAQs

SwitchUrEnergy is a platform that helps businesses find and switch to the most cost-effective energy, telecoms, water, and utility service providers in the UK. We streamline the process, making it easy for you to compare and switch providers.

Yes, our service is entirely free for customers. We are compensated by the service providers, and there are no direct fees for you.

Simply visit our website, provide some basic information about your business, and let us help you find the best utility deals.

Yes, we partner with reputable providers who meet industry standards and regulations. We aim to provide you with reliable options

We have established partnerships with a comprehensive roster of trusted suppliers, including prominent names such as British Gas, British Gas Lite, Scottish Power, E-ON - Next, N-Power, Smartest Energy, Opus, YU Energy, Total Gas and Power, Crown Power and Gas, and many more. This extensive network of suppliers enables us to offer you a wide array of choices, ensuring that we can tailor solutions to your precise requirements while providing access to some of the most renowned providers in the industry.

The time it takes to switch depends on the specific service and provider, but we aim to make the process as quick and seamless as possible.

We will take care of the entire process, and keep you informed as to how your new contract is progressing. If there's any further information we require, we will contact you.

Yes, you can switch multiple utilities like energy, telecoms, and water through our platform, simplifying the process for your business.

Contract terms can vary, and we provide options with different contract lengths. You can choose the one that suits your business needs.

Typically, there is minimal to no downtime during the switch. We work with providers to ensure a smooth transition.

You'll need to provide basic business information, current utility details, and your preferences to get started.

Savings vary depending on your current rates and the provider you choose. Our goal is to find you the best possible deal to reduce your utility costs.

Yes, we can help you explore your options and potentially switch providers even if you're under contract. Early termination fees may apply.

We offer ongoing support and can assist in resolving any issues you encounter with your new provider.

Yes, we take data security seriously and have measures in place to protect your information.

Yes, we can help you find providers offering renewable and sustainable energy solutions.

You may have a cooling-off period during which you can cancel the switch if needed. The specifics depend on the provider and service.

We can help you manage utility services for multiple locations, ensuring all your sites benefit from cost-effective solutions.

You can easily reach out to SwitchUrEnergy for assistance through various convenient channels:

Web Chat: Our website features a live chat option where you can connect with our knowledgeable team in real-time. Simply click on the chat icon, and we'll be there to assist you.

Email: You can send us an email at info@switchurenergy.co.uk for any inquiries, questions, or assistance you may need.

Phone: Feel free to give us a call at 020 3950 0885 to speak directly with one of our dedicated experts. We're here to provide guidance and support tailored to your needs.

Our team is readily available through these channels to assist you in finding the best utility solutions, answering your queries, and ensuring a seamless experience with SwitchUrEnergy.

Absolutely, you can conveniently track the progress of your switch through our platform. We offer an intuitive online portal that allows you to monitor every stage of the switching process. Additionally, we understand the importance of keeping you informed, so we will proactively email you updates at each significant milestone during the switch. Rest assured, our goal is to ensure transparency and a smooth transition as you make the switch to your chosen utility provider.

No, we are transparent about our compensation structure, and there are no hidden fees or charges for using our service.