CookiesCookie Policy
How we use cookies on switchurenergy.co.uk to improve your experience and how you can control them.
What are cookies?
Our website, www.switchurenergy.co.uk, uses cookies to distinguish each user of our website. Doing this helps us to provide a good browsing experience to you when you are visiting our website, and also allows us to improve our site.
Cookies are small text files of letters and numbers which we store on your browser, your device or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. The cookie will help our website, or another website, to recognise your device the next time you visit.
There are many functions cookies serve. For example, they can help us to remember your username and preferences and analyse how well our website is performing.
Certain cookies contain personal information – for example, if you click to "remember me" when logging in, a cookie will store your username. Most cookies won't collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user's general location.
We use the following cookies
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or that support core functionality during your visit.
- Analytical / performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
More information about the individual cookies we use, the purposes for which we use them and when they expire, can be found below:
| Name | Cookie description | Purpose | Lifetime of cookie |
|---|---|---|---|
| Essential / session | Strictly necessary | Retains session and form progress so online journeys (such as quote or application flows) can work for the duration of your visit. May map your browser to server-side session state. Does not need to store personally identifiable information in the cookie itself. | End of browser session (or as configured for core security features). |
e.g. _ga | Analytical / performance | Used by Google Analytics (or similar) to distinguish users and to collect information about how visitors use our website. We use this information to compile reports and to help us improve the site. Data is typically aggregated or pseudonymous. | Up to 2 years from set/update (provider-dependent). |
e.g. _gid | Analytical / performance | Used by Google Analytics (or similar) to distinguish users for short-term reporting on how the site is used, helping us improve performance. | Typically 24 hours from set/update (provider-dependent). |
startComparing | Functionality | Identifies and tracks how many times you have reached step 1 of our online form. The value increments each time you enter the flow so we can understand engagement with our comparison journey. | 6 months from set/update. |
returningVis | Functionality | Remembers previously entered data so that you do not have to complete the whole form on each visit. | 1 month from set/update. |
Exact analytics cookie names and lifetimes may vary if we change analytics provider or configuration; we will keep this policy updated when we make material changes.
Third party cookies
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) also use cookies, over which we have no control. These cookies are typically analytical / performance cookies.
More information (including blocking or restricting cookies)
You can stop cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some cookies. Please visit www.allaboutcookies.org to find out how. Please note, if you use your browser settings to block cookies you may not be able to access all or parts of our site.
Contact
If you have any queries regarding this Cookie Policy, please get in touch with us by email info@switchurenergy.co.uk or telephone 02039500885.